b'Below is a summary of the strengths, weaknesses (areas for improvement), and possible future threats facing the Courts.Strengths and Areas for ImprovementStrengthsAreas for Improvement/Weaknesses 1.Consistency Among Courts.Moving toward1.Inconsistent Practices.There are inconsistent unifying the three Courts (court customers do notpractices within and across courtsvirtual know the difference). Unification will increasehearings, court procedures, case management consistency, better serve customers, and betterpractices, services, etc. More consistency is use limited resources (i.e., economies of scale/lessneeded to be understandable to litigants, better duplication of functions).serve court users, and improve operational 2.Access.The Courts are striving to improve accessefficiency. and better serve and communicate with2.Access. There are many access barriers (e.g., customers. language, cost, transportation, parking, 3.Technology. The Courts have invested in newcomplexity of legal processes, etc.). The Courts technologies to enhance remote/virtual courtneed to continue to eliminate barriers making the proceedings and services. Examples include onlineCourts accessible to all.Remote/virtual access filings, virtual hearings, etc.and services also need improvement/expansion (e.g., remote appearance stations, extend court 4.Court security.Officers take great care of those inhours). the buildings; work hard to keep everyone safe.3.Treatment and Wrap-Around Services.More 5.Self-Help Services. Services are available; formscommunity based and direct court treatment are in English and Spanish; etc. services are needed (e.g., mental health/ 6.Collaborative Relations with Some Externalsubstance use, families/youth).Its also important Partners.The Courts have strong relations withto refer/link defendants, youth, families to other many external partners; relationships havewrap-around services such as housing, food, improved in recent years with some partners (e.g.,education, employment, etc.County Administration). 4.Equity and Fair Treatment.Need to evaluate and 7.Collaboration Internally.The Courts are doingimprove practices (external and internal) ensuring better at collaborating and communicatingequitable treatment for court users and internally (within and among Courts). employees. 8.COJET Training.COJET training programs are5.Technology. The Courts must continue to invest in excellent.existing and emerging technologies/applications, and continually improve cyber securitye.g., E-9.Employees.Employees are helpful and dedicatedfiling is needed for all benches, video to serving the public. Great IT teamsupports theconferencing, texting, remote stations for court Courts. users, e-Docs, etc. Is FASTAR clogging up the 10.Leadership.The Courts leadership is verysystem as the survey results suggest? receptive to new ideas and different ways of6.Case Processing/Timely Resolution. The Courts doing business / providing services. There is aneed to expeditiously resolve legal matters/cases; commitment to using evidence-based practices.reduce delay and backlog of cases; better 11.Adaptability.The Courtsjudicial officers andcalendaring practices are needed; need to employeesadapted to changing circumstancesdevelop consistent case management procedures during the pandemic. The Courts are resilient andand practices; etc. most judicial officers and employees are willing to7.Modernize Court Proceedings. Need to evaluate change.and implement hybrid (some in-person and some virtual) court proceedings; develop consistent 20232027 Strategic PlanSuperior, Juvenile, and Justice Courts, Pima County 33'